Shipping / Return Policy
Shipping / Return Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use the following carrier to deliver our orders:
UPS
Order Tracking
You will receive tracking information along with email notification at the time the order ships.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Warranty Policy
The Tempest goggle and accessories carry a 1-year warranty against electrical and mechanical defects.
Return Policy
Your purchase can be returned for a full refund within 30 days of purchase if it is in its original unused condition. The customer must cover the shipping cost given that Tempest pays for the shipping outbound.
1. Please email hello@tempestoptics.com to request a refund or make a warranty claim.
2. Mail your returned item to:
Tempest Optics
2775 NW Raleigh, Portland, OR 97210
3. Include in your package a letter stating the reason for your return.